NC State implemented a new, online course evaluation system in spring 2007. Critical features of ClassEval include:
- The results are confidential. Instructors are unable to isolate a single student’s responses, and users other than instructors and department heads are unable to isolate the results for a single instructor.
- All courses in all terms, including distance education courses, are evaluated. There are a few exceptions.
- A central office, Office of Institutional Research and Planning, coordinates administration and reporting. Only the staff person who creates the reports has access to the data.
- Instructors and department heads receive standard reports.
- The evaluation consists of a common core of questions, including 14 close-ended questions and 4 open-ended questions. Four additional questions are added for lab sections.
- Colleges, departments, and individual faculty members can add their own, individual questions.
- The system will be assessed regularly and improvements made. Of primary concern is a response rate adequate to assure a valid assessment of instruction sufficient for use in promotion, tenure, and merit.
Every Instructor and TA listed by departmental scheduling officers as having a percent of instruction greater than zero is evaluated. Students taking classes with multiple instructors will be prompted to evaluate every instructor. Instructors of lab sections will also be evaluated. Instructors of cross-listed and piggy-backed courses will receive a single report for the entire class regardless of how the students registered for it.
Individual instructors, departments, and colleges may add their own questions. Of primary concern is a response rate adequate to assure a valid assessment of instruction sufficient for use in promotion, tenure, and merit.
Class Evaluation is a partnership among several entities.
- The University Standing Committee on the Evaluation of Teaching Committee (EOTC) is the governance body responsible for monitoring and enhancing the evaluation process. EOTC oversees the online system, including the common core of questions included on the instrument, reporting policies, and regular evaluation of the system..
- Office of Institutional Research and Planning (OIRP) is responsible for hosting questionaires, communicating with student to administer the surveys, creating the database and for administering the system consistent with the advice of EOTC and University Regulations and Policies. OIRP also provides information about the system, solicits individualized questions, constructs the questionnaire, prepares a clean data file, generates and distributes reports, and evaluates the system.
- Registration and Records (R&R) is responsible for hosting the server to communicate with students.